At Luma Solutions, we take pride in the reliability of our devices. However, if issues arise, we’re here to help.

Always Here for You

Our expert engineers are available 24/7 to assist with any technical support needs. They’ll guide you through troubleshooting steps over the phone to quickly resolve most issues. If further assistance is required, we’ll arrange for an engineer to visit on-site to resolve the problem.

Our Commitment to You

We prioritize your peace of mind with a range of technical support services:

24/7 Support Line

Our helpline is available anytime you need technical assistance.

Warranty & Extended Options

Every device comes with a standard warranty, and extended warranty options are available for continued protection.

Fast Solutions

Most issues can be quickly resolved through phone or video troubleshooting with our technicians.

On-Site Visits

If necessary, we’ll schedule an engineer visit to resolve any remaining issues on-site.

Annual Servicing

Regular servicing ensures your equipment stays in top condition and performs at its best.

At Luma Solutions, we’re committed to keeping your equipment running smoothly.