1. Introduction - Welcome to Luma Solutions ("we," "our," or "us"). We value your privacy and are committed to safeguarding the personal information you share with us. Protecting your data and ensuring compliance with applicable privacy laws is of utmost importance to us. This Privacy Policy outlines the types of information we collect, how we use and protect that information, and the rights you have concerning your personal data. By using our website, you acknowledge and agree to the practices described in this policy.
We strive to be transparent about our data handling practices and take all reasonable precautions to ensure that your information remains secure. This policy applies solely to information collected through our website and does not extend to any third-party websites that may be linked from our platform.
2. Information We Collect - In the course of operating our website and providing our services, we may collect and process certain personal data that you voluntarily provide to us. Specifically, we collect:
- Your full name, which allows us to address you appropriately in communications.
- Your telephone number, which enables us to contact you regarding your inquiries and requested brochures.
- Your email address, which allows us to send you relevant information, respond to inquiries, and provide updates regarding our products and services.
We collect only the necessary personal information required to facilitate the provision of our services and ensure an optimal user experience. We do not collect any sensitive personal data or financial details through our website.
Additionally, we may collect non-personally identifiable information, such as browser type, IP address, and device information, to improve the functionality and security of our website.
3. How We Collect Information - We collect information directly from you when you fill out forms on our website to request a brochure or other information about our aesthetic devices. Additionally, we may gather non-personally identifiable data automatically through cookies and similar tracking technologies.
4. How We Use Your Information - We use the personal information we collect to:- Provide you with requested brochures and information about our products.- Respond to your inquiries and communicate with you.- Improve our services and website functionality.- Ensure website security and prevent fraudulent activity.- Comply with legal obligations.
We do not use your personal data for automated decision-making or profiling. Any marketing communications will only be sent if you have provided explicit consent.
5. Data Storage and Protection - We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, or misuse. Your information is stored securely and only accessed by authorized personnel. We regularly review our data protection policies and update security measures as needed.
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this Privacy Policy or as required by applicable laws.
6. Sharing of Information - We do not sell, rent, trade, or share your personal data with any third-party service providers. Your information is used solely for the purposes outlined in this Privacy Policy and remains confidential within Luma Solutions.
7. Cookies and Tracking Technologies - Our website may use cookies and similar tracking technologies to enhance user experience, analyze website traffic, and improve overall functionality. Cookies are small text files stored on your device that help us recognize repeat visitors and tailor content accordingly.
You can modify your browser settings to disable cookies or alert you when they are being used. However, some website features may not function properly if cookies are disabled.
8. Your Rights You have the right to - Request access to the personal data we hold about you.- Request correction or deletion of your personal data.- Withdraw consent for data processing (where applicable).- Object to certain types of data processing or request data portability.
To exercise your rights, please contact us using the details provided below. We will respond to your request in accordance with applicable data protection laws.
9. Children's Privacy - Our website is not intended for children, and we do not knowingly collect personal data from minors. If we become aware that a minor has provided us with personal information, we will take immediate steps to delete such data.
10. Contact Us - If you have any questions about this Privacy Policy or your data rights, please contact us at:
Luma Solutions Email: luma-solutions@outlook.com
11. Changes to This Privacy Policy - We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically to stay informed about how we protect your data.
By continuing to use our website after updates to this policy, you acknowledge and agree to the revised terms.by clicking the edit button.
